Shipping policy
Thanks for shopping with us! Here’s what you need to know about getting your new kicks delivered:
1. Domestic (United States) Shipping Options
| Service | Delivery Estimate | Order Weight | Cost |
|---|---|---|---|
| Standard | 3–4 business days | 1 lb – 5 lb | $9.99 |
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Orders under $100 will default to the rate matching your chosen service & weight tier.
2. How to Track & Manage Your Order
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After your order ships, you’ll receive an email with tracking details.
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Track and manage returns or exchanges at any time via your account:
https://account.hugandhome.com/orders
3. Questions?
Need help or want to upgrade to expedited delivery? Reach out at info@hugandhome.com and we’ll sort it out!
Happy stepping!